About
A Focused Team, Building with Intent
We’re operators, designers, and engineers building Dispatch from the inside of modern support teams — not from the sidelines.
Hello!
We saw support teams buried in tickets, drowning in tools, and forced to choose between speed and control. Instead of complaining about broken workflows, we decided to build better ones.
We’re a focused, hands-on startup.
No layers of management. No inflated roadmaps. Just thoughtful product decisions, tight execution, and direct conversations with the teams we serve.
We move fast. We ship often. We listen carefully. And we care deeply about the people who trust us with their operations.
21
Team members
Lean, senior, focused team
2019
Founded
Independent since day one
24/7
ASYNC CULTURE
Global collaboration
362
PRODUCT RELEASES
Shipped iterations
Our Values
Principles that guide how we build
We believe infrastructure should feel invisible, automation should be accountable, and speed should never compromise clarity.
01
Clarity first
We design systems that are understandable, traceable, and intentional.
02
Ownership Always
We take responsibility for what we ship and how it performs.
03
Build with Discipline
No shortcuts. No bloated roadmaps. Just thoughtful execution.
04
Long-Term Thinking
We optimize for durability, not short-term momentum.
05
Earned Trust
Transparency, accountability, and reliability in every interaction.
06
Focus Over Noise
We prioritize meaningful work over trends and hype.
Team
People who build what they believe in
Dispatch is built by a small, senior team of operators, engineers, and designers who have worked inside the systems we now improve.
Arjun Thyagarajan
CEO | Founder
Rajesh Chemmala
Co Founder | CPO
Abin Thomas
CMO
Anand Muthukrishnan
Eng
Sumit Mann
Eng
Shun
Eng
Tahir Ibn Maqbool
Eng
Careers
Join the team building structured infrastructure
We’re a focused, senior team building systems that power modern support operations.
Testimonials
What our partners say about Dispatch
Dispatch is trusted by fast-growing SaaS teams that need visibility, structure, and control across their support operations.
Blog
Articles, notes, updates, and latest case studies
Insights on support operations, automation design, and the systems behind scalable execution.
